Shipping & Returns

USA SHIPPING INFO:

Most orders are shipped within 3 business days of receipt of the order. Orders are shipped via USPS Priority Mail which usually arrives in 2-3 business days after it has been sent. Shipping is based on weight and postal zone. We also offer free delivery to events we attend.*** Just let us know by placing that information in the comment box and choosing that shipping option. If there is a crop you are attending and we aren’t, but you need your products by a certain date, please add that to the comment box so we can get your kits shipped out in time to arrive for your event!!***

Every order is carefully packaged and shipped, but once it leaves our hands we have no control over what happens. All orders are shipped via USPO Priority Mail and insured for up to $50.00. If you have any problems with your order, contact us as soon as possible. We will do everything we can to make sure you are happy with your purchase.

Q: What if I don’t want Postal Insurance?
A: All packages are mailed USPS Priority which comes with insurance up to $50.00. Once it is accepted by the USPS, No Frills Crops does not accept liability for any lost, or damaged packages.
Direct any shipping or order questions you may have to: janice@nofrillscrops.com.

Q: If I’m local, can I pick my order up? Is there another way I can receive my order?
A: There are several ways you can pick up your order. You may absolutely pick it up if you are local. We do not deliver. Make sure you select “Show Delivery” for your shipping options and you may pick up your order at 306 Pickering Street, Manchester, NH 03104. Please leave a comment in your order stating you would like to pick it up as well as an email address to arrange for date and time of pick up. Please allow THREE working days to get it ready. You may also pick up your order at an event where we are vending. Please leave a comment in your order stating you would like to pick it up an event, tell us the date, place and name of the event. Select “Show Delivery” as the shipping option. Please place the order no later than SEVEN working days prior to the event, otherwise delivery may not be guaranteed. You may also pick up your order at one of our monthly crops. Please select “Show Delivery” for your shipping option and you may pick up the order at the Manchester School of Tae Kwon Do, 270 Amory Street, Manchester, NH 03102 where the monthly crops are held. Please allow SEVEN business days prior to the crop, to get it ready. Click this link for a schedule of the monthly crops.

Q: Can you ship internationally?
A: We are happy to ship internationally. Shipping charges will be calculated by the website for International.

Q: Do you offer any free shipping options?
A: We only offer free shipping at events we are attending if we are unable to fulfill an order onsite and the total is over $25.00. We may offer free shipping as a special promotion during the year such as “Black Friday”, or National Scrapbooking Day but promotions will be announced and are not guaranteed to be offered at any time.

RETURN POLICY: Due to the nature of our products, returns are not accepted. However, our number one priority is customer service, we want to assure that you are happy with your product order. Please contact us if you have any concerns or questions about your products or transaction and we will work with you on a solution.

REFUNDS: There are no refunds on any product. We will work with you on a solution if there is a problem with the order. All products are shipped in tip top condition but things do happen. If your product arrives damaged during transit, please contact the USPO for instructions on making a claim. Please let us know via email at janice@nofrillscrops.com

WAS THERE A PROBLEM WITH YOUR ORDER?: Our goal is excellent customer service. Occasionally we have been advised that a page kit is missing something that should have been included, a personalized page is incorrectly spelled or has a different graphic from what was ordered. If there is a problem with the product as ordered, please contact us immediately.